Archive for the ‘Distribution Marketing’ Category

Google Adwords: The Conversion Comes First

by Timothy Nolan

It may sound like a “Captain Obvious” statement, but when developing a Google Adwords campaign (or any online marketing strategy for that matter) it is essential to create goals and define conversions, for the following reasons:

1. Analytics: Meaning and Purpose

When looking at trends and analyzing data for an internal site or external client, the numbers mean nothing without context (a conversion rate). I have been looking through some of the campaigns for a major client. The numbers themselves seem to be moving in a positive direction, but without an identified end result I have no way of interpreting any of the trends.

2. Keyword Success

Perhaps you have been looking at your Adwords campaign thinking, “How can I ever increase these numbers?” It is much easier to analyze data that already exists. With goals, funnels, and conversion rates established, it is easy to tweak and test new ad groups against the current successful ones. By establishing goal conversions you can notice keyword success and decrease costs.

3. Visitors vs. Clients

Just as an established sales cycle helps companies close sales quicker, studying conversion rates is the key to quickly turning clicks into revenue streams. The conversion “ding” in your Analytics account will help to identify where that individual came from, what they looked at, and how they ended up converting. Now you can use that information to gain insights into what visitors are thinking.

Conversions Defined

Each one of these can be defined as a conversion:

  • Download
  • Purchase
  • Sign-up/Subscribe
  • View of a video(s)
  • Click-thru

Don’t forget the landing page(s). A customized landing page and a prominent call to action makes it more likely visitors will follow your Reese’s Pieces (had to have an “E.T.” reference) to the end. But whatever the case may be, make sure that the goals are set on your end, and the path is illuminated on theirs.

The Magazine Business Really is Just Business

by Michelle O'Hagan

This week, Advertising Age magazine’s cover story, The A-List, includes 10 magazines that “reach beyond the printed page to build a future as finely honed media brands.” The big winner: Women’s Health.

The article was an eye-opener for me because, although I’ve read all of the magazines on the list, I was wholly unaware of the fact that every one of them has become its own cross-selling empire. To be included on the list, a magazine must be operate as a brand, which may include the following:

smart licensing moves

becoming retailers in their own right

creating revenue-generating digital content

building smart cross-media content and ad platforms

finding a way to engage and monetize their communities

Whew! Even one of those things, (say, creating revenue-generating digital content) can be really, really difficult. And it goes to show that the magazine business is not really about magazines anymore: it’s about business.

It’s worth noting that every one of these publications has an intense editorial and creative focus on its readers. National Geographic isn’t trying to convert the FHM demo; National Geographic continues to excel at delighting a core constituency. It’s mission: exploration and conservation and bringing the wonders of the planet to people.

But, I’d guess that each of the magazines on the list has as many (or more) staffers dedicated to biz dev, technology, measurement and analysis as they do for editorial and design. It takes constant measurement and analysis to know if and when something is working, and to know when to adjust or pull the plug if something is not working.

National Geographic, according to the article, has more than 550,000 Facebook fans, 20,000 Twitter fans, and more than 190,000 YouTube subscribers. It also has ancillary publications, (”Adventure” and “Traveler”) and a cable television station. Think about what that means for measurement and analysis.

Consumers expect to be able to access to their favorite content in numerous delivery channels. They also expect content providers to reach out to them where they live (Facebook, Twitter, cable channels, iPhone apps).

And now, a question: Will it ever make sense again, in any circumstance, to start a new magazine on its own, without an integrated marketing plan that includes numerous content delivery channels? I can’t see it.

The Fan Economy

by Michelle O'Hagan

Below is a great slideshow from Bud Caddell, a strategist at Undercurrent. It makes a strong case for relationship marketing with the ideas that: there is no such thing as a captive audience, and “fans” (not awareness) are the only thing you should be focused on, especially in a recession.

In order to be fan-focused, your organization must have three things:

  1. a point of view (you cannot court everyone)
  2. a belief in infinity (b/c fandom defies time, space and material)
  3. open-source relationships (b/c fandom requires exposing yourself to the mechanisms of culture)

Bud’s slideshow provides a few examples fan-focused organizations, mostly large brands you’ve heard of.

Question: What companies do you know that are fan-focused???

Facebook “Friends” Nokia

by Michelle O'Hagan

An earlier post about Facebook’s user-base made the point that if you’re a marketer, and your target audience includes women or people over the age of 26, your audience probably has a Facebook account.

An article in today’s Wall Street Journal is further proof of the mainstreaming of social media in general, and Facebook in particular. It seems Facebook and Nokia are “discussing a partnership that would embed parts of the social network into some Nokia phones … contact information stored in Facebook would be integrated with the phone’s address book: When users looked up a contact, they could see whether their Faceboook friends were logged on, send them messages and post comments on their profile pages.”

And Nokia isn’t the only handset manufacturer that Facebook is chatting up; Palm Inc. and Motorola also are in discussions, according to the article.

So, for marketers it seems the writing is on the Facebook wall: if you haven’t done so already, start developing targeted, relevant custom content in order to engage your audience on Facebook and mobile devices.